Privacy policy.

Last updated: 16 October 2025

Welcome to Hey, Barb. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your information when you visit our website, complete our forms, or interact with us in any way.

1. Who we are

Hey, Barb is a UK based company building tools to make home renovations simpler and less stressful.

Our website address is: www.heybarb.com.

If you have any questions about how we handle your data, you can contact us at: hello@heybarb.co.uk.

2. The information we collect

We may collect and store the following types of personal information:

  • Name and contact details, such as email address or phone number

  • Your responses to surveys or quizzes related to your renovation experience

  • Any other information you choose to share with us voluntarily

We may also collect basic technical information automatically when you visit our website, for example your browser type, IP address, or pages visited, to help us improve user experience.

3. How we use your information

We use your information to:

  • Understand your renovation experience and improve our product

  • Contact you if you have opted in to hear about updates, beta testing or future launches

  • Respond to any questions or messages you send us

  • Improve the functionality and content of our website and advertising

We will never sell your data to anyone.

4. Legal basis for processing

We process your personal data under the following legal bases:

  • Your consent, for example when you complete a form or opt in to hear from us

  • Legitimate interests, for improving our services and communicating relevant updates

  • Legal obligations, where applicable

5. How we protect your data

We use secure systems to store your data and limit access to authorised team members only. We review our security practices regularly to keep your information safe.

6. How long we keep your data

We keep your personal data only as long as necessary for the purposes we collected it for. If you unsubscribe or withdraw your consent, we will delete your data unless we have a legal reason to keep it.

7. Your rights

You have the right to:

  • Access the personal data we hold about you

  • Ask us to correct any inaccurate or incomplete information

  • Withdraw your consent at any time

  • Request deletion of your data

  • Lodge a complaint with the UK Information Commissioner’s Office, ICO, if needed

To exercise these rights, email us at hello@heybarb.co.uk.

8. Cookies and tracking

We may use cookies and similar technologies to understand how our website is used and to improve your experience. You can manage or disable cookies through your browser settings.

9. Third party services

We may use trusted third party tools, such as analytics or advertising platforms, to help us run Hey, Barb. These partners only process your data according to our instructions and for specific purposes.

10. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in the law or how we operate. The updated version will always be posted here with a revised date.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

hello@heybarb.co.uk